Underwriting Assistant (Sioux City, IA) - Detail-Oriented | Process-Focused | Customer Support Specialist
R&A has a full-time opening for a Underwriting Assistant. As part of our standard hiring process, please copy and paste the link below into your browser to complete a short survey:
https://go.cultureindex.com/p/g6dSB3UdAR
Do you thrive on precision, structure, and clearly defined procedures? Are you someone who enjoys digging into details, following through on tasks, and delivering top-notch service? If you’re organized, dependable, and take pride in supporting a team, we want to talk to you.
We’re seeking a proactive and detail-driven Underwriting Assistant to support our Underwriting department. In this role, you’ll manage administrative and customer service tasks related to insurance policy renewals, new applications, and updates—ensuring accurate data handling and seamless communication with clients and internal teams.
What You'll Do:
- Be the first point of contact for incoming calls and inquiries, providing courteous and knowledgeable support
- Communicate confidently with policyholders via phone and email
- Gather, track, and follow up on documentation for new and renewal insurance applications
- Maintain a follow-up system to ensure timely receipt of required materials
- Enter, update, and manage detailed data in internal systems and Excel
- Draft concise correspondence and internal notes
- Collaborate with the team, accept feedback, and contribute to a culture of continuous improvement
- Additional duties as needed
What We’re Looking For:
- Strong attention to detail and accuracy with the ability to prioritize
- Excellent verbal and written communication skills
- High level of organization with the ability to multitask
- Comfort using databases, Microsoft Excel, and internal systems
- Customer service or administrative experience—insurance background a plus
- A dependable team player with a desire to learn and grow
About Us:
R&A Risk Professionals, a division of PMMIC Group Holdings, Inc., specializes in pollution liability coverage for petroleum storage tanks. Operating from our Jefferson City office, we provide comprehensive underwriting, claims, and customer service support. As the administrator of the Petroleum Storage Tank Insurance Fund (PSTIF) for the State of Missouri, we oversee program operations and ensure compliance with state requirements. This position plays a key role in supporting the administration of the PSTIF program.
We’re a small but growing company that values accuracy, professionalism, and collaboration. Our close-knit team of dedicated professionals is passionate about delivering high-quality service and building lasting client relationships. If you're looking for a stable environment where your contributions are seen and valued, you’ll feel right at home here.
Why Join Us?
- Small-company, family-type environment
- Opportunities for professional development
- A team that values integrity, accountability, and innovation
Job Type: Full-time
Pay: $40,000.00 - $47,000.00 per year
Schedule:Monday to Friday
Are you ready to join a high-growth company where your attention to detail and reliability make a real impact?
We’ll know if you’re the right fit.
Apply now!
Thank you for your interest in applying for our Underwriting Assistant position. As part of our standard hiring process, please click on the link or copy and paste the link below into your browser to complete a short survey: